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On some products we may use DVD-R standard disks. Some commercial DVD players may have trouble playing this standard of DVD. Before you return a disk we ask that you do a little testing to verify the problem is with the disk.
If the disk will not play on multiple dvd players cleanly or the disk has been damaged in shipment you may return the disk for an exchange of the same product.
TennisOnDvd will take back items that are defective within a 30 day time period.
Please send your package, including a brief note explaining the exchange or return, via a prepaid trackable method to ensure a safe and traceable delivery to:
TennisOnDvd
Attn: Returns
P.O. Box 155218
Fort Worth, TX, 76155
Shipping and handling fees
are not refundable.